Our commitment to you

Dear Valued Customer:

In a time of so much uncertainty, it is common to look for a sense of reassurance as well as sources of strength. At State Farm® we exist to help you manage the risks of everyday life and recover from the unexpected. During this unprecedented time, we stand ready to help.

If this situation has created financial strain, your State Farm agent is the best place to start regarding your accounts. Many agent offices are running virtually and can assist you via phone or email. Check statefarm.com® for agent contact information.

Many of our associates are now working at home to serve you while doing our part to reduce the spread of COVID-19. We appreciate the patience you’ve already shown during higher than normal hold times.

We know damage to your car or loss in your home can make things even more stressful during times like these. You can always connect with us online, through our mobile app, by phone, or contact your State Farm agent.

I want to express my sincere appreciation for the healthcare workers and first responders. You are truly good neighbors.

Thank you for choosing State Farm. We know we will move through this challenging situation together. I invite you to follow the latest on our response via the Newsroom.

Sincerely,

Michael L. Tipsord
President, Chairman & CEO
State Farm Insurance Companies